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Suite 30, 10-20 Gwynne Street, Cremorne VIC 3121 Australia
3 Albert Coates Lane, Melbourne, VIC 3000 Australia

Our Programs

Our programs are designed to help you deliver exceptional customer-centric products and services. To do this, change needs to happen at the strategy, design, process, or team level. Whatever your product design and organisational challenge is, we can tailor our programs for you.

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Laser-focused programs. Award-winning results.

Our award-winning difference is our focus on results and speed, using a blend of design thinking, design sprint and agile tactics.

You’ll say goodbye to long-winded meetings, ineffective processes, siloed teams, and endless design changes. We show you how to make calculated decisions within hours, design innovative products and services within weeks and make lasting transformations to your business.

And we offer fixed pricing and duration, so you know exactly what you are going to get. No extra charges, variation costs, or hidden bombshells.

  • Test product ideas and design customer-centric products

  • Reimagine existing products and services to outshine the competitors

  • Define, reframe, and prioritise design challenges aligned to business goals

  • Customise design strategies to your business’s goals and capabilities

  • Build an impactful workflow, process, and team organisation

  • Instil and foster a collaborative culture where creativity flows

1-Day Strategic Planning

High-level planning to simplify and prioritise product, service, or team objectives. Perfect for making bold decisions, aligning priorities, and finding new directions.

1 day
AUD 3,500 + GST
  • Expert facilitator
  • Report with highlights and detailed next steps

2-Day Strategic Planning

For finding new market opportunities, developing a product strategy, vision, and road map. Perfect for understanding the needs of the business and users, identifying goals and targets for your product or service.

2 days
AUD 6,000 + GST
  • Expert facilitator
  • Report with highlights and detailed next steps

General Consultation

On demand consultation on business, innovation and productivity optimisation.

FREE first 15-minute consultation
Subsequent hour: AUD 330 + GST
  • Remote or face-to-face session
  • Access to resources and reference materials

3-Day Rapid Prototyping

For ideating and designing prototypes rapidly. Perfect for bringing ideas to life, think of it like a digital product concept hackathon.

3 days
AUD 14,995 + GST
  • Expert facilitator
  • Product designers
  • High-fidelity prototype prime for testing and production
  • All design files

1-Week Design Sprint

For refining an existing product or service. Perfect for teams with a well-defined challenge who have done design sprints before.

1 week
AUD 19,995 + GST
  • End-to-end process of 1 week
  • Expert facilitator
  • Product designers
  • Pre-planning, design sprint session and follow-up
  • High-fidelity validated prototype
  • All design files
  • Summary report of sessions, user feedback and next steps
  • Video of user interview highlights

3-Week Design Sprint

For solving a complex challenge. Perfect for understanding the landscape and validating your idea with actual users using a prototype.

4 weeks end-to-end
AUD 39,995 + GST
  • End-to-end process of 3 weeks
  • Expert facilitator
  • Product designers
  • Pre-planning, design sprint session and follow-up
  • High-fidelity validated prototype
  • All design files
  • Summary report of sessions, user feedback and next steps
  • Video of user interview highlights

5-Week Design Sprint

For solving a complex challenge and then improving the solution. Perfect for new products, services or features.

6 weeks end-to-end
AUD 59,995 + GST
  • Expert facilitator
  • Product designers
  • End-to-end process of 5 weeks
  • High-fidelity validated prototype
  • All design files
  • Summary report of sessions, user feedback and next steps
  • Video of user interview highlights

Virtual CXO Subscription

Empower your business with the strategic insight, expertise and guidance it needs without the hefty cost of hiring seasoned, full-time executives. In our Virtual CXO Subscription, you will partner and work directly with our Principal, Alvin Hermanto, to drive your company's strategy, customer experience, product implementation and operations trajectory.

Scope of work may include: Weekly strategic and accountability meetings, stakeholder management, risk & change management, resource & team management, product implementation and operations management, third party vendor management, workflow optimisation & management, leadership meetings and other strategic advice to optimise your product or service.

Paid monthly. Pause or cancel anytime.
AUD 8,888.00 + GST
  • Unlimited access (phone, email, chat)
  • Unlimited brands
  • Unlimited client contacts
  • Unlimited meetings (by appointment, subject to availability)
  • 24-48 hours typical response
  • Communication via Monday.com or Slack

Design Subscription

Access a reliable senior designer that feels like your own in-house team member for a fixed monthly fee. Ideal for businesses requiring ongoing multi-disciplinary design support without the overhead of employing additional staff.

Design scope of work may include: Websites, mobile apps, logos, branding, wireframes, stationery, slide decks, brochures, brand guides, signage, packaging, digital ads, icons, email newsletter and other graphic design requirements.

Paid monthly. Pause or cancel anytime.
AUD 5,500.00 + GST
  • Unlimited tasks & revisions (one task at a time)
  • Unlimited brands
  • Unlimited client contacts
  • 24-48 hours turnaround (subject to complexity)
  • Submit briefs via Monday.com
  • Communication via Monday.com or Slack

New Business Enquiries.

Schedule a call with Alvin, Agency Principal.

Schedule a 15 minute video or audio call with our agency principal, Alvin Hermanto, to see how we can best help you.

Tell us about your project here or book a call

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Program & Service Enquiry

hello@relab.com.au
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